Order selection and unnail selection – OneWarehouse

1. Where is the order pinned?

The pin-selected order function is used for merchants to discover that the customer cannot deliver goods in a short period of time due to special reasons or other reasons within the merchant, such as pre-sales. At this time, in order to ensure the timeliness of the order, and also to avoid the order being missed due to the long-term inability to serve, the pin selection operation is performed, so as not to affect the follow-up service. This can ensure the timeliness of the order and will not affect the order at the same time. follow-up operations.

2. Remove the pinning effect?

Unpinning means canceling the pinned order, and the unpinned state of the pinned order will be restored to the original state of the order.

**Precautions**

When pinning an order, keep the existing pending reasons for the order (except out of stock)
After the order is successfully pinned, release the reserved inventory (mainly for the merchant to set the out-of-stock preemption rule: out-of-stock products do not affect the existing or product inventory preemption in the order)
After the order is pinned, [Execute Shipment] and [Batch Execute Shipment] are invalid
After the order is pinned, allow [Obsolete]

3. Nail selection operation method

Select the order that needs to be pinned. If it is a batch operation order, click [Batch Pinning Order] above the order; if it is a single operation order, click [More]-[Pinning Order] on the right side of the order, and click the order after pinning the order Delivery will not be executed;

At the same time, the system supports unpinning by appointment. You need to check [Set timing to unpin pending orders] and set the time. After the specified time is reached, this batch of orders will be automatically unpinned and restored to the original order status (the "pinned" mark will be cancelled).

If you check [Automatic delivery after order is unpinned], the order will be unpinned and shipped at the scheduled time. If it is not needed, it will be shipped automatically, please do not check [Automatic delivery after order is unpinned].

Please note that the smallest unit supported by the timing function is the next hour of the current time

If you do not check [Set Timed Unpinning], after the order is unpinned, you need to manually unpin it before you can process the delivery

4. Explanation of the time for unpinning

There is a "Pin" sign, and the "Unpin Time" is empty - it means that the order is pinned, but it will not be automatically unpinned, and unpinning can only be done manually.

There is a "pinning" sign, there is an "unpinning time", and there is no "automatic shipment after the order is unpinned" - it means that the order is pinned, and the "pinning" will be automatically canceled after the specified "unpinning time" is reached status, but "Ship Now" will not be automatically executed after unpinning.

There is a "pinning" sign, there is a "time to unpin", and there is "order to be shipped automatically after the pending order is released"-indicates that the order is pinned, and the "pinning" status will be automatically canceled when the specified "unpinning time" is reached , after the pin is unpinned, "Immediate Delivery" will be automatically executed at the same time. If there is no abnormality in the order, the delivery will be successful.

**Precautions**

If there is an "unpin time" order, manual unpinning is still allowed, and the original "unpin time" rule will be cleared after unpinning.

5. Unpinning operation method

Select orders marked with "Pinning", and you can manually unpin them in batches or individually

When unpinning, there are two options: "Unpin immediately" and "Change unpin time". At the same time, there is a tick option "Automatic shipment after order is unpinned". Merchants can choose to implement the corresponding rules according to their own needs. "Unpin" action for .

6. Pin order screening