How to Create Products

Function Description

In OneWarehouse, you can quickly create and edit product information. This product information will be synchronized in real time to the designated warehouse when the first inbound order is generated, to prepare for inbound processing.

Table of Contents

• Notes
• 【Manual Creation】Steps
• 【Bulk Import】Steps
• 【Platform Integration Sync】Steps
• International Barcode Modification Rules

Notes

• Once product data is created, the "SKU Number" cannot be modified
• Once an inbound order is created for a product, the "International Barcode" cannot be modified
• The system prohibits reuse of the "SKU Number" and "International Barcode". SKU numbers or international barcodes that have already been created cannot be created again to ensure data uniqueness.
• When filling in "Length, Width, Height" and "Weight" units, please note that length, width, and height support only "one decimal place," while weight supports only "three decimal places."

1. 【Manual Creation】Steps

Note:

1. If the product itself has no barcode and requires warehouse labeling, the "International Barcode" field only supports creating "numbers/uppercase English letters,"and if there are special characters, some warehouses may not support them. Any handling fees incurred due to unsupported characters must be borne by the merchant. If you have questions, please submit them online. If you are a user with a contract with the warehouse, please confirm with your warehouse contact.
2. If the product has a filled "Quantity per Carton" that matches the actual carton quantity received at the warehouse, inbound and outbound shipments will be charged by "carton." If not filled or inconsistent with the actual situation, shipments will be charged by "pcs."
3. The "Customs Declaration Product English Name" will appear on the 7-11 Cross-border order shipping label. Please fill in the correct product type name to help logistics identify the package contents. Do not fill in unrecognizable product codes or model numbers to avoid returns.
4. If you request a change to the "Quantity per Carton," after the change, remaining stock on shelves with the old carton quantity will have shipping fees charged by "pcs."

Step 1:

Go to the "Products" - "Product Management" page and click "Create Product."

Step 2:

You will enter the product creation window. Please fill in the product information according to the instructions. Fields marked with an asterisk (*) are required. After completing, click "Save" to finish creating the product.

Special Notes on Fields:

• "SKU Number" Input Restrictions
  • No duplicates allowed
  • Supports English letters, numbers, and some special characters; minimum 3 characters, maximum 20 characters

• "International Barcode" Input Restrictions
  • No duplicate international barcodes allowed, and one SKU number can only correspond to one international barcode
  • No special characters allowed; supports only uppercase English letters and numbers; minimum 3 characters, maximum 25 characters

• Single Item Shipping

  • If you want each order to ship only 1 piece of this product, disallowing more than 1 piece or inclusion with other products, you can enable "Single Item Shipping" and "Shipping Settings - Split Order Reminder." When conditions are exceeded, the system will prompt for splitting orders, requiring manual operation to execute shipping.

• Product Management Methods: Expiry Date Management / Serial Number Management
  • After selecting the required management method, the related information will be displayed on the inbound order documents for warehouse filtering.
  • If the product has a serial number (such as IMEI code), counting and reporting are required after inbound. Please select "Serial Number Management" and notify before inbound. The warehouse will quote an additional handling fee.

2. 【Bulk Import】Steps

Note:

• Please pay attention to template update times. It is recommended to download the template anew each time before importing to avoid upload failures.
• If the entered "SKU Number" matches an existing product, the existing data will be overwritten by the information in the template.
• Upload file formats supported are only .xls / .xlsx / .csv, with a file size limit of 5MB.

Step 1:

Go to the "Products" - "Product Management" page and click the "Import" option.

Step 2:

For the first import, please click "Download Import Template" to download the template. Fill in the content according to the instructions and examples in the template and save the file.

Step 3:

After completing the fill-in, return to the "Product Management" page, select "Import" - "Upload File" , and upload the completed product import form.

Step 4:

When importing the file, only files with completely correct formats can be imported successfully. If there is an error in the content, an error message will appear. Merchants can click "Download Failure Reason" to check and modify the form according to the explanation before re-uploading.

3. 【Platform Integration Sync】Steps

Once your account is linked to a platform (SHOPLINE/SHOPEE/SHOPIFY) store, you can quickly synchronize products from the platform store directly to OneWarehouse Product Management.

• Before operating "Platform Integration Sync" for products, please note the following to ensure data accuracy:
  • OneWarehouse system does not automatically sync platform products; you need to manually perform the sync operation.
  • Before syncing, please ensure that the product information on the sales platform has correctly filled in the "Product Number" and "International Barcode."
  • Only applicable to SKU numbers that do not already exist in OneWarehouse.
  • Product data with the same SKU number will not be updated from the sales platform to OneWarehouse.
  • After syncing, detailed product information (such as weight, quantity per carton, etc.) must be manually filled in for each product.

Step 1:

Go to the "Products" - "Product Management" page and click the "Sync Products" option.

Step 2:

Select the "Sales Platform" and "Store" for the products you want to sync. After confirmation, click the "Sync Now" button. Only SKUs that meet the sync conditions will be successfully created in the system. After syncing, the results will be displayed in the task center, allowing you to understand the success or error status.

For SHOPLINE/SHOPEE/SHOPIFY platform product sync operations, please refer to: Platform Product Sync

4. International Barcode Modification Rules

After the product is created but before an inbound order is created, the "International Barcode" can be modified. Please ensure the international barcode information is correct before creating the inbound order. The modification methods are as follows:

Single Product Modification: Click "Edit" on the right side of the product you want to modify > directly modify the "International Barcode" field. If the field is grayed out, it means it cannot be modified.

Step 1:

Step 2:

Multiple Products Modification: Download the product import template, fill in the new international barcodes, and import the template to overwrite the information.