SHOPLINE Authorization Tutorial (Non‑HK/TW Versions)

Feature Description:

• Important Notes
• Logistics Matching Settings
• Authorization Process
• Manage Authorized Stores

Important Notes

• Authorization Limit: OneWarehouse currently supports binding up to 50 SHOPLINE 2.0 stores.
• Account Uniqueness: A single SHOPLINE 2.0 store can only be authorized to one OneWarehouse account. If you need to change the store authorization to another OneWarehouse account, please log in to the originally authorized OneWarehouse account first and click "Unbind".
• Order Sync Time: After completing platform integration, orders will automatically sync to OneWarehouse within 3-15 minutes. After authorization, the system will automatically pull the last 15 batches of eligible orders from the store (sync conditions: paid but not shipped / COD cash on delivery).
• Pre-Check: Before starting the authorization integration, it is recommended to confirm logistics and order-related settings with your specialist before proceeding with the binding operation.

Logistics Matching Settings

Before shipping, to ensure the logistics methods in SHOPLINE 2.0 can smoothly interface with OneWarehouse, you must first set the "Logistics Matching Rules."

Step 1:

Confirm SHOPLINE 2.0 Shipping Fee Names Log in to the SHOPLINE 2.0 backend and go to Settings > Shipping & Delivery > Shipping Fee Settings.

Step 2:

Confirm Shipping Method Naming Confirm that you have clearly named each shipping method (it is recommended that each shipping fee name has distinct identifying features).

Step 3:

Set Logistics Rules in OneWarehouse

• Log in to OneWarehouse and go to Settings > Logistics Settings

• In the matching rules dropdown menu, select "Custom." You can choose either "Exact Match" or "Contains Match" as needed. After entering the matching code, click "Confirm" and "Save."

Matching Rules Explanation:

• Exact Match: Must be exactly the same as the shipping method name. For example, if the matching code is set as SG, the shipping fee name set in the store must be exactly SG to match successfully; extra or missing characters will cause failure.
• Contains Match: The shipping fee name in the store only needs to contain the code you entered. For example, if the matching code is set as SGB2C, the shipping fee name must contain the consecutive characters SGB2C to match successfully (non-consecutive characters like SBC will not match).

Authorization Process

You can choose to initiate authorization binding either from OneWarehouse or SHOPLINE 2.0.

Method 1: Initiate Authorization in OneWarehouse

Step 1:

Go to OneWarehouse, navigate to Settings > Sales Platform Settings, and click "Bind Sales Platform."

Step 2:

In the "Bind Sales Platform" dropdown, select SHOPLINE 2.0

Step 3:

Enter your store domain and click "Proceed to Authorization." (Note: only enter the unique domain part, for example, from your-store-name.myshopline.com, enter your-store-name).

Step 4:

The system will redirect to the SHOPLINE login interface. Please log in to the store you wish to authorize. After successful login, the system will automatically complete the authorization.

Step 5:

After authorization is completed, you can see the successfully bound store in "Sales Platform Management."

Method 2: Initiate Authorization in SHOPLINE 2.0

Step 1:

Log in to the SHOPLINE 2.0 backend, find OneWarehouse in the "Applications" list, and click it.

Step 2:

Click Install

Step 3:

You will be redirected to the OneWarehouse login page; enter your account to log into the system.

Step 4:

Select "I have read and agree to the relevant privacy terms," then click [Authorize and Install]

Step 5:

After successfully logging into OneWarehouse, authorization is complete. After successful installation, you can find the authorized OneWarehouse in SHOPLINE 2.0 backend under Applications > My Applications.

Manage Authorized Stores

After authorization is complete, please go to OneWarehouse's Settings > Sales Platform Settings (or Personal Center). In the store list, you can view authorized SHOPLINE 2.0 store information and perform the following management actions in the right operation column:

• 📝 Edit Shipping Information Set the default shipping information for this store when shipping, including "Store Name," "Sender Name," and "Sender Phone Number."
• 🔓 Unbind If you need to bind the store to another OneWarehouse account, click unbind here. After unbinding, the connection between both parties will be severed, and order and logistics status will no longer sync. Please proceed with caution.
• 🔄 Update (Settlement Currency) If your SHOPLINE 2.0 store did not set a settlement currency during binding, product prices cannot be obtained during product synchronization. Please confirm the settlement currency in the SHOPLINE store backend first, then return here and click the "Update" button to sync the currency setting.