SHOPLINE (Hong Kong and Taiwan Versions) Authorization Guide

Feature Description

OneWarehouse supports binding with SHOPLINE stores. After binding, merchants can directly manage SHOPLINE store orders, products, and other related functions within the OneWarehouse system.

Table of Contents

• Important Notes
• Binding Process
• Managing Bound Stores

Important Notes

Pre-Check: Before starting the binding process, please ensure that the shipping methods on your SHOPLINE store are set correctly, and that orders expected to be shipped via OneWarehouse have been changed to the warehouse shipping method. This ensures that after binding, order information synchronized to OneWarehouse can be shipped correctly.

• Binding Quantity Limit: One OneWarehouse account currently supports binding up to 50 SHOPLINE stores.
• Single Correspondence Limit: One SHOPLINE store can only be bound to one OneWarehouse account. If you want to bind the SHOPLINE store to another account, please first log into the originally bound OneWarehouse account to "Unbind" and revoke authorization.

• Impact of Unbinding:

  ⚠️ Attention: After unbinding the store, the orders, products, and platform associations of the original store in OneWarehouse will be removed, and order status and logistics status will no longer be updated. Please carefully evaluate before proceeding.

• Order Synchronization Rules: After completing platform binding, the system will automatically synchronize orders to OneWarehouse within 3 to 15 minutes, and automatically pull orders from the store that were created within the last 15 days and meet the following conditions:
  • Cash on Delivery orders: Created + Not yet shipped
  • Non-Cash on Delivery orders: Paid + Not yet shipped

Binding Process

Step 1: Install the Extension in the SHOPLINE Store Backend

1. Log in to your SHOPLINE store backend.
2. Go to Extensions → Extension Store.
3. Search for and find "OneWarehouse", then click the app to enter the detail page.

Step 2: Click [Install Now]

In the detail page, please click "Install Now". (The OneWarehouse app is free.)

Step 3: Click [Open App]

After successful installation, the screen will show, please click "Open App".

Step 4: Log in to OneWarehouse and Authorize

After clicking "Open App," the system will automatically redirect to the OneWarehouse login interface. Log in with your OneWarehouse account to proceed with authorization and binding.

💡 Tip: If you are already logged into the OneWarehouse system before this operation, the login step will be automatically skipped, and binding will be done directly with the OneWarehouse account you are currently logged into. Please pay attention.

Step 5: Complete Binding and Email Notification

When the store is successfully bound, the system will send a "OneWarehouse Store Binding Notification" email to the registered email address of your OneWarehouse account.

Managing Bound Stores

After binding is complete, you can view and manage authorized stores in the OneWarehouse backend.

Path: Go to "Settings" → "Sales Platform Settings", and in the "Sales Platform Binding" section, you can view the authorized SHOPLINE store information.

Based on your usage, you can perform the following authorization status editing operations:

• Edit Shipping Information: You can edit the default shipping information used when shipping from the store, including: "Store Name," "Sender's Name," and "Sender's Phone Number."

• Unbind: When the store needs to be bound to another OneWarehouse account, you can unbind the original store from the current account.

  ⚠️ Warning: After unbinding, the store's association will be completely removed, and order status and logistics status will no longer be updated. Please operate with caution.